Information Treatment Policy

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Information Treatment Policy

Hotel Casa Deco has as information treatment policy the following information.
Personal Data Processing Policy
OBJECTIVE: To establish the criteria for the collection, storage, use, circulation and suppression of private, public and under-age data of individuals, in Inversiones Inmobiliarias Casa Deco SAS
SCOPE: This policy applies to all personal information registered in the databases of Inversiones Inmobiliarias Casa Deco SAS, who acts as the person responsible for the processing of personal data.
OBLIGATIONS: This policy is mandatory and strict compliance for Real Estate Casa Deco SAS
RESPONSIBLE FOR THE TREATMENT: Real estate Casa Deco SAS legally constituted commercial company, identified with the NIT 900164761-5, with main domicile located at Calle 12C No. 2-36 of the city of Bogotá, Republic of Colombia. Page www.hotelcasadeco.com/es-es Telephone 2828640 - 2837262 in the city of Bogotá.
TREATMENT AND PURPOSE: The treatment that Real Estate Casa Deco SAS will carry out with the personal information will be the following: The collection, storage, use, circulation and suppression of these such as: Data upon entry (Check In and authorization of its use), Email , use of private camera circuit, data from suppliers and internal personnel.
TREATMENT OF SENSITIVE DATA: The sensitive data collected will be treated with the following purposes:
(i) Identification of the holder through the presentation of the Colombian national identification document (Citizenship Certificate), which contains biometric data which will be treated under the law 1528 of protection of general personal data.
RIGHTS OF THE HOLDERS: As the owner of your personal data you have the right to:
(i) Access free of charge the data provided that have been processed.
(ii) Know, update and rectify your information against partial, inaccurate, incomplete, fractioned, misleading data, or those whose treatment is prohibited or has not been authorized.
(iii) Request proof of the authorization granted.
(iv) Submit complaints to the Superintendency of Industry and Commerce (SIC) for infractions of the provisions of current regulations.
(v) Revoke the authorization and / or request the deletion of the data, provided that there is no legal or contractual duty that prevents them from being deleted.
(vi) Refrain from answering questions about sensitive data. The answers that deal with sensitive data or data on children and adolescents will be optional.
ATTENTION OF REQUESTS, CONSULTATIONS AND CLAIMS
The Reception area is the unit that is in charge of processing the requests of the holders to make their rights effective. Among which are the questions, requests, complaints and complaints that people have, to which an effective and effective service will be provided as appropriate by the different media (telephone, mail, business WhatsApp and face-to-face).
PROCEDURE FOR THE EXERCISE OF THE RIGHT OF HABEAS DATA In compliance with the rules on protection of personal data, Real Estate Casa Deco SAS presents the procedure and minimum requirements for the exercise of your rights: For the filing and attention of your request we ask you to provide the following information:
Full name and surname Contact information
(Physical and / or electronic address and contact telephone numbers),
Means to receive a response to your request,
Reason (s) / fact (s) that give rise to the claim with a brief description of the right that you wish to exercise (know, update, rectify, request proof of the authorization granted, revoke it, delete, access the information)
Signature (if applicable) and identification number.
The maximum term provided by law to resolve your claim is fifteen (15) business days, counted from the day following the date of receipt. When it is not possible to meet the claim within that term, Real Estate Casa Deco SAS will inform the interested party of the reasons for the delay and the date on which his claim will be handled, which in no case may exceed eight (8) business days following the expiration of the first term. Once the terms stipulated by Law 1581 of 2012 and the other norms that regulate or complement it have been fulfilled, the Holder who is denied, totally or partially, the exercise of the rights of access, update, rectification, suppression and revocation, may bring your case to the attention of the Superintendency of Industry and Commerce -Delegation for the Protection of Personal Data.
VALIDITY: This Policy for the Processing of Personal Data applies as of January 1, 2019. The databases in which personal data will be recorded will have a validity equal to the time in which the information is kept and used for the purposes described in this policy. Once that (s) purpose (s) is fulfilled and whenever there is no legal or contractual duty to keep your information, your data will be removed from our databases. Other examples of the period of permanence of the data in the database are as follows: The personal data provided will be kept as long as the contractual relationship with the Owner of the information is maintained. The personal data provided will be kept as long as the deletion is not requested by the interested party and as long as there is no legal duty to keep them. The personal data provided will be kept for a period of 10 years from the last confirmation of interest on the part of the Owner.